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The
Transformation of a Guinea Pig
Enter
the business college. While I excelled in the technicalities, shorthand,
accounting, and computer science, my heart belonged to a different kind of
curriculum:
Nancy
Taylor’s Charm Course.
In our first session, the instructor asked for a volunteer to demonstrate color theory. My hand shot up. I became the class "guinea pig," stripped down to bare skin in front of twenty-three other girls. The instructor didn't mince words.
"Why orange lipstick? Why greenish eyeshadow? Why these pastels?" she asked, her voice a mix of horror and education. "No, no, and no. Not your style."
I sat on that stool, pride wounded, feeling exposed. But then, she offered the golden egg. She looked at my skin and saw something I hadn't: "Dear, you have a touch of olive. Think Elizabeth Taylor: pale lavender eyeshadow, black eyeliner, and a structured brow. Your colors are midnight blue, deep olive, indigo, and deep reds. Black is your friend."
I
didn't just get a makeover; I got a manifesto. She taught us that you don't
"walk" into a room. You stroll. If every eye doesn't turn when you
enter, you haven't arrived; you’ve just stepped inside. We spent weeks with
books balanced on our heads, learning to keep our backs straight and our heads
tilted in polite recognition. We mastered the silver and the etiquette of Ms.
Manners.
By
the time I attended a convention two years later, the farm girl was gone. My
knees were knocking under my skirt, but with my "inner Elizabeth
Taylor" leading the way, I strolled down five stairs without looking at my
feet. The room went silent. People looked twice. The charm had taken hold, but
the farm-bred grit was what kept my chin up.
Building a Vision on Five Dollars an
Hour
I eventually landed a job with a man named Frederick. He had a vision for an insurance company, but had zero clue how to execute it. I became the architect of his dream. I drew the logo, designed the stationery, and organized the infrastructure. I encouraged him to hire independent contractors, and within weeks, we expanded from a single office to the entire top floor.
Money
started pouring in. Frederick upgraded his Mazda to a Cadillac. Then he got a
partner, and soon there was a second Cadillac in the lot. Meanwhile, I was
driving my aging white Buick LeSabre and making exactly $5 an hour.
I
was the one drafting Articles of Incorporation and meeting with lawyers who
marveled at my work. I was the one suggesting he franchise and sell stocks. I
was the one managing the agents, the policies, and the disgruntled phone calls
from his wife.
"Is
Frederick there?" she’d ask for the fifth time in a week.
"I
am the office manager, not a private investigator," I finally told her.
"I write the checks, I run the figures, and I create the advertising. It
is not in my job description to keep up with your husband. Do not call and ask
again."
The
Breaking Point
After a year of "brain rape"—where my expertise was harvested for a pittance—I reached my limit. I saw the new furniture, the new cars, and the luxury surrounding everyone but the person running the engine. I decided to give Frederick a parting gift: my sister.
She was working two jobs and struggling. I told her I’d train her to take my place. "When I quit," I advised her, "demand $15 an hour. He’ll have no choice."
The day I walked into Frederick’s office, I didn't give two weeks' notice. I planted my hands on his mahogany desk and told him I was done.
"Why?" he stammered, red-faced. "I bought you all this new equipment!"
I walked to the window and pointed at the parking lot. "I see your Cadillacs. I see the sales force's new cars. Then I see my faded Buick. What I don't see is a living wage or the hope of a steak dinner."
I slammed my fist down so hard a crack spidered across the glass of his desk. "I taught my sister everything. You pay her $15 an hour, or she walks too. Everything you bought stays here, but the only thing I’m taking when my ass hits the door is my paycheck."
The
$15,000 Lesson
Success is a great teacher, but failure is a better one. Six months later, the industry was shifting toward electronic claims filing—a concept I had already mastered and implemented in my new role with a neurologist.
Frederick called. He needed that expertise. He needed someone to sell the concept to doctors across Kentucky and Indiana. When I walked into his office, the crack was still in his desk. He offered me coffee—black, just as I liked it. I accepted with a graceful, "Nancy Taylor" tilt of my head.
He wanted to know my hourly rate.
"I want $600 a week for six months," I said. "That’s $15,000. And I want $5,000 of it upfront."
He choked on his coffee. He stood up, trying to end the tension with a handshake.
"Sit
back down, Frederick," I said calmly. "I brought the contract with
me. Did I ever mention I was head of my class?"
We signed. My sister notarized it. I did the work, and two months later, Frederick tried to back out, claiming the project was "done" because the phones were ringing off the hook.
I
pulled my copy of the contract from my briefcase. "You can pay me $600 a
week to work, or you can pay me $600 a week to stay home. Either way, you will
pay me, or I will see you in court."
He set his cup down and looked at the woman who used to pluck chickens and swing from grapevines—the woman who now owned every room she strolled into.
"I'll
see you on Monday," he muttered.
Grit
gets you through the valley, but charm ensures you get paid for the trip.
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About
the Author
Kat
Kaelin is a retired Kentucky Probation and Parole officer and an alumna of
Western Kentucky University with a B.S. in Behavioral Science and an MFA in
Creative Writing and Publishing. Her professional background includes the U.S.
Army Medical Corps and a separate 10-year enlistment in the 100th Division. A
ghostwriter for over 40 years, she writes under the professional name Cecilia
Payne-Kat Kaelin.
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